BigONE

About broker BigONE

Website Address
https://big.one
Email
Not disclosed
Support Phone
Not disclosed
Founded Date
Operating since 2017
Head Office
Not disclosed

The digital exchange BigONE is one of the older cryptocurrency platforms currently operating in the market. According to information published on the official website big.one, the platform launched in 2017 and claims to serve more than 5 million users across over 100 countries. Big ONE exchange positions itself as a multi-product ecosystem combining spot trading, derivatives, tokenized assets, investment products, and automated trading strategies.

Unlike many recently launched trading platforms, the service provides considerably more information about its services and regulatory positioning. However, certain aspects still require independent verification and careful assessment.

BigONE

Available Cryptocurrencies and Markets on BigONE

BigONE exchange supports a broad range of digital assets. Publicly available information indicates support for dozens of major cryptocurrencies, while third-party sources estimate the platform offers between 80 and 115 tradable coins depending on market availability.

Examples of supported cryptocurrencies include:

  • BTC

  • ETH

  • XRP

  • LTC

  • TRX

  • EOS

  • DOGE

  • BCH

  • DOT

  • ONE

  • SOL

  • ADA

  • LINK

  • FIL

  • ATOM

The platform also offers:

  • Spot and futures trading

  • Leveraged ETFs

  • Tokenized Equities

  • Smart Trading Strategies

  • Wealth Management Products

  • Staking Services

Market CategoryAvailability on BigONE Exchange
Spot TradingAvailable
Perpetual FuturesAvailable
Leveraged ETFsAvailable
Tokenized StocksAvailable
Staking ProductsAvailable
Dual Investment ProductsAvailable

The diversity of products places BigONE exchange closer to large international crypto platforms than to basic spot-only exchanges.

BigONE

Big ONE Exchange Trading Conditions and Fees

Big ONE exchange publishes substantially more fee information than many offshore competitors.

According to the platform:

Fee TypePublished Rate
Spot Maker0.20%
Spot Taker0.20%
Futures MakerFrom 0.02%
Futures TakerAround 0.06%
DepositsFree
Internal TransfersFree

Independent industry reviews generally confirm fee levels close to the figures published by the BigONE exchange. The platform also applies VIP discounts tied to trading volume and ownership of its native ONE token.

Registration on Website big.one

Creating a BigONE personal account follows a standard exchange registration process.

Users can:

  • register with email;

  • activate security settings;

  • complete KYC verification;

  • access spot and derivatives markets;

  • participate in staking and savings products.

The Big ONE personal account additionally supports automated investment tools such as:

  • Grid Trading;

  • Martingale Strategies;

  • AI-assisted portfolio rebalancing.

Mobile applications are available for both Android and iOS devices.

BigONE Account FeatureStatus
KYC VerificationSupported
Mobile ApplicationAndroid & iOS
Spot TradingAvailable
Futures TradingAvailable
Automated StrategiesAvailable
Staking ProductsAvailable

Deposits and Withdrawing Money From BigONE

BigONE exchange supports cryptocurrency funding and, according to independent reviews, also provides various fiat payment options depending on jurisdiction. Available methods may include:

  • Cryptocurrency deposits;

  • Bank transfers;

  • Bank cards;

  • Apple Pay;

  • Google Pay;

  • PayPal;

  • Advcash.

The platform states that deposits are free, while withdrawal fees vary depending on blockchain network conditions.

Examples of withdrawal fees reported by third-party reviews include:

  • BTC: approximately 0.0005 BTC

  • ETH: approximately 0.01 ETH

Actual fees may vary over time.

The process of withdrawing money from BigONE appears substantially more transparent than on many recently established exchanges because fee structures and funding methods are publicly described.

BigONE Regulatory Standing and Corporate Background

One of the more significant claims made by Big ONE exchange concerns regulation.

The platform states that it operates through a regulated entity within the Astana International Financial Centre (AIFC) and holds digital asset licenses issued by the Astana Financial Services Authority (AFSA). The company references licenses related to:

  • Digital Asset Trading;

  • Custody Services;

  • Clearing Activities.

DomainTools information:

  • Domain created: 2017-06-24

  • Last update: 2025-10-15

  • Hosting: Oregon, USA

  • Registrant: Domain Protection Services, Inc.

Corporate IndicatorInformation
Claimed Launch Year2017
Users Claimed5+ Million
Countries Served100+
AFSA Licensing ClaimYes
Proof of ReservesClaimed
Domain Registration2017

Unlike many anonymous exchanges, BigONE exchange has a domain history consistent with its claimed operational age. This does not eliminate risk but improves transparency relative to newly registered platforms.

BigONE Reviews and User Reputation

BigONE reviews on Trustpilot present a mixed picture.

At the time of research:

  • TrustScore approximately 2.0/5

  • 18 reviews

  • Around 89% of reviews are one-star ratings according to Trustpilot statistics.

Negative Big ONE reviews frequently mention:

  • withdrawal disputes;

  • account restrictions;

  • token delisting concerns;

  • dissatisfaction with customer support.

At the same time, some users report:

  • acceptable liquidity;

  • broad asset selection;

  • responsive support experiences.

Analytical interpretation:

The platform's reputation is significantly more established than that of newly launched exchanges, but Trustpilot data shows a noticeably polarized user experience profile.

Why BigONE Exchange Is Not Listed on BrokerChooser

BigONE currently does not appear in BrokerChooser's primary broker and exchange coverage database.

Several possible explanations exist:

  • BrokerChooser may prioritize institutions operating under specific regulatory frameworks;

  • some crypto platforms remain outside its review universe despite substantial trading activity;

  • the project may not meet certain transparency or coverage requirements used by review platform;

  • absence from the database should not automatically be interpreted as evidence of misconduct, but it does remove one layer of independent due diligence.

For investors performing risk assessments, the lack of BrokerChooser coverage means fewer third-party validation sources are available.

Risk Assessment and Expert Conclusion on Big ONE Exchange

Assessment CategoryEvaluation
Domain HistoryStrong
Corporate TransparencyAbove Average
Regulatory ClaimsPartially Verifiable
Trading Conditions DisclosureGood
Public ReputationMixed
Overall RiskMedium

Final Verdict on BigONE

Big ONE exchange can currently be classified as a medium-risk cryptocurrency platform.

Potentially suitable for:

  • active crypto traders;

  • futures traders;

  • users seeking access to a broad asset selection;

  • investors interested in staking and structured products.

Potentially unsuitable for:

  • highly conservative investors;

  • users requiring top-tier regulatory oversight comparable to major Western financial institutions;

  • investors uncomfortable with mixed public feedback.

Bottom line: BigONE exchange demonstrates substantially stronger transparency than many recently launched crypto platforms. Its long domain history, publicly disclosed fee structure, mobile applications, proof-of-reserves initiative, and AFSA-related licensing claims contribute positively to its profile.

However, mixed Trustpilot reviews, the absence of BrokerChooser coverage, and ongoing concerns raised by some users regarding withdrawals and customer support prevent the platform from being considered low risk at this stage. Overall, Big ONE exchange appears significantly more established than anonymous offshore trading platforms but still requires prudent risk management from users.

Frequently Asked Questions

Checking a company's activities is accessible to everyone through specialized online resources. When evaluating an exchange, it is important to pay attention to the presence of legal status, the length of operation, and transparent earning conditions. It is crucial that the stated information is genuine and not fake. Fraudsters use fake data and documents to imitate the work of legitimate service providers.

To make the right choice, it is better to consult specialists. They will conduct a verification of the cryptocurrency exchange and determine what it really is — a reliable partner or a fraudulent project.

Thanks to comments about the company's services, potential clients receive information about the possibility of real earnings under the proposed conditions. These are written by both experienced traders who have conducted a preliminary assessment of the project and actual clients.

It is important to consider that unscrupulous exchanges may pay for positive reviews. In them, supposedly satisfied users share their achievements and encourage cooperation with a reliable company. You can distinguish such opinions from genuine ones by their content and presentation. They are filled with template and simplistic phrases, as well as expressive statements.

Manipulations involving extortion of additional investments to withdraw capital are undeniable facts of fraud. Real exchanges do not require clients to make payments for fees such as insurance, taxes, transfer commissions, opening transit accounts, etc. This is how scammers operate to profit by tricking traders into making further deposits.

If the exchange refuses to withdraw money, it is important not to fall for the tricks of fraudsters. This can lead to even greater financial losses. In such cases, it is better to consult experts. They will assist in withdrawing capital considering the circumstances.

The first thing to do is to contact the company's representatives and find out the reason for the block. If they ignore the sent requests and do not provide clear instructions for resolving the issue — they are scammers. Blocking accounts is one way to prevent clients from accessing their assets and to deny further service.

Consulting with specialized professionals will be the optimal solution in this situation. They will help determine the source of the exchange account closure and suggest ways to restore access to the personal account.

Various factors can lead to the inactivity of the exchange portal. These can include DDoS attacks, technical failures in server operation, or the company's own decision to cease operations. There may also be blocking of the platform according to the client's jurisdiction laws or violations of platform rules by the user themselves.

In fraudulent companies, a non-functioning website is one of the manipulations used to limit services to existing clients. When faced with such a situation, it is advisable to utilize the services of experts . They will help establish the true cause of the problem and provide useful recommendations for further actions.

Refusal to withdraw money is a common occurrence among illegal service providers. To initiate a refund, you should gather all available information (screenshots, wallet addresses, transaction IDs) and submit a request for a chargeback.

Disputing cryptocurrency transfers is a rather specific procedure that requires a competent approach. That is why it is best to entrust its initiation to qualified specialists. They will help recover assets in accordance with established timelines and regulations.

Reviews about BigONE

Mixed experience with this exchange. Passed KYC, but withdrawal took 2 days. Support replied after 24 hours
3
Been using bigone for 6 months. Clean interface, decent fees. But after the $27M hack in July 2025, I got nervous. Withdrawals worked fine for me, but support is slow. Keep only small amounts here.
3