The digital exchange BigONE is one of the older cryptocurrency platforms currently operating in the market. According to information published on the official website big.one, the platform launched in 2017 and claims to serve more than 5 million users across over 100 countries. Big ONE exchange positions itself as a multi-product ecosystem combining spot trading, derivatives, tokenized assets, investment products, and automated trading strategies.
Unlike many recently launched trading platforms, the service provides considerably more information about its services and regulatory positioning. However, certain aspects still require independent verification and careful assessment.

BigONE exchange supports a broad range of digital assets. Publicly available information indicates support for dozens of major cryptocurrencies, while third-party sources estimate the platform offers between 80 and 115 tradable coins depending on market availability.
Examples of supported cryptocurrencies include:
BTC
ETH
XRP
LTC
TRX
EOS
DOGE
BCH
DOT
ONE
SOL
ADA
LINK
FIL
ATOM
The platform also offers:
Spot and futures trading
Leveraged ETFs
Tokenized Equities
Smart Trading Strategies
Wealth Management Products
Staking Services
| Market Category | Availability on BigONE Exchange |
|---|---|
| Spot Trading | Available |
| Perpetual Futures | Available |
| Leveraged ETFs | Available |
| Tokenized Stocks | Available |
| Staking Products | Available |
| Dual Investment Products | Available |
The diversity of products places BigONE exchange closer to large international crypto platforms than to basic spot-only exchanges.

Big ONE exchange publishes substantially more fee information than many offshore competitors.
According to the platform:
| Fee Type | Published Rate |
|---|---|
| Spot Maker | 0.20% |
| Spot Taker | 0.20% |
| Futures Maker | From 0.02% |
| Futures Taker | Around 0.06% |
| Deposits | Free |
| Internal Transfers | Free |
Independent industry reviews generally confirm fee levels close to the figures published by the BigONE exchange. The platform also applies VIP discounts tied to trading volume and ownership of its native ONE token.
Creating a BigONE personal account follows a standard exchange registration process.
Users can:
register with email;
activate security settings;
complete KYC verification;
access spot and derivatives markets;
participate in staking and savings products.
The Big ONE personal account additionally supports automated investment tools such as:
Grid Trading;
Martingale Strategies;
AI-assisted portfolio rebalancing.
Mobile applications are available for both Android and iOS devices.
| BigONE Account Feature | Status |
|---|---|
| KYC Verification | Supported |
| Mobile Application | Android & iOS |
| Spot Trading | Available |
| Futures Trading | Available |
| Automated Strategies | Available |
| Staking Products | Available |
BigONE exchange supports cryptocurrency funding and, according to independent reviews, also provides various fiat payment options depending on jurisdiction. Available methods may include:
Cryptocurrency deposits;
Bank transfers;
Bank cards;
Apple Pay;
Google Pay;
PayPal;
Advcash.
The platform states that deposits are free, while withdrawal fees vary depending on blockchain network conditions.
Examples of withdrawal fees reported by third-party reviews include:
BTC: approximately 0.0005 BTC
ETH: approximately 0.01 ETH
Actual fees may vary over time.
The process of withdrawing money from BigONE appears substantially more transparent than on many recently established exchanges because fee structures and funding methods are publicly described.
One of the more significant claims made by Big ONE exchange concerns regulation.
The platform states that it operates through a regulated entity within the Astana International Financial Centre (AIFC) and holds digital asset licenses issued by the Astana Financial Services Authority (AFSA). The company references licenses related to:
Digital Asset Trading;
Custody Services;
Clearing Activities.
Domain created: 2017-06-24
Last update: 2025-10-15
Hosting: Oregon, USA
Registrant: Domain Protection Services, Inc.
| Corporate Indicator | Information |
|---|---|
| Claimed Launch Year | 2017 |
| Users Claimed | 5+ Million |
| Countries Served | 100+ |
| AFSA Licensing Claim | Yes |
| Proof of Reserves | Claimed |
| Domain Registration | 2017 |
Unlike many anonymous exchanges, BigONE exchange has a domain history consistent with its claimed operational age. This does not eliminate risk but improves transparency relative to newly registered platforms.
BigONE reviews on Trustpilot present a mixed picture.
At the time of research:
TrustScore approximately 2.0/5
18 reviews
Around 89% of reviews are one-star ratings according to Trustpilot statistics.
Negative Big ONE reviews frequently mention:
withdrawal disputes;
account restrictions;
token delisting concerns;
dissatisfaction with customer support.
At the same time, some users report:
acceptable liquidity;
broad asset selection;
responsive support experiences.
Analytical interpretation:
The platform's reputation is significantly more established than that of newly launched exchanges, but Trustpilot data shows a noticeably polarized user experience profile.
BigONE currently does not appear in BrokerChooser's primary broker and exchange coverage database.
Several possible explanations exist:
BrokerChooser may prioritize institutions operating under specific regulatory frameworks;
some crypto platforms remain outside its review universe despite substantial trading activity;
the project may not meet certain transparency or coverage requirements used by review platform;
absence from the database should not automatically be interpreted as evidence of misconduct, but it does remove one layer of independent due diligence.
For investors performing risk assessments, the lack of BrokerChooser coverage means fewer third-party validation sources are available.
| Assessment Category | Evaluation |
|---|---|
| Domain History | Strong |
| Corporate Transparency | Above Average |
| Regulatory Claims | Partially Verifiable |
| Trading Conditions Disclosure | Good |
| Public Reputation | Mixed |
| Overall Risk | Medium |
Big ONE exchange can currently be classified as a medium-risk cryptocurrency platform.
Potentially suitable for:
active crypto traders;
futures traders;
users seeking access to a broad asset selection;
investors interested in staking and structured products.
Potentially unsuitable for:
highly conservative investors;
users requiring top-tier regulatory oversight comparable to major Western financial institutions;
investors uncomfortable with mixed public feedback.
Bottom line: BigONE exchange demonstrates substantially stronger transparency than many recently launched crypto platforms. Its long domain history, publicly disclosed fee structure, mobile applications, proof-of-reserves initiative, and AFSA-related licensing claims contribute positively to its profile.
However, mixed Trustpilot reviews, the absence of BrokerChooser coverage, and ongoing concerns raised by some users regarding withdrawals and customer support prevent the platform from being considered low risk at this stage. Overall, Big ONE exchange appears significantly more established than anonymous offshore trading platforms but still requires prudent risk management from users.
Checking a company's activities is accessible to everyone through specialized online resources. When evaluating an exchange, it is important to pay attention to the presence of legal status, the length of operation, and transparent earning conditions. It is crucial that the stated information is genuine and not fake. Fraudsters use fake data and documents to imitate the work of legitimate service providers.
To make the right choice, it is better to consult specialists. They will conduct a verification of the cryptocurrency exchange and determine what it really is — a reliable partner or a fraudulent project.
Thanks to comments about the company's services, potential clients receive information about the possibility of real earnings under the proposed conditions. These are written by both experienced traders who have conducted a preliminary assessment of the project and actual clients.
It is important to consider that unscrupulous exchanges may pay for positive reviews. In them, supposedly satisfied users share their achievements and encourage cooperation with a reliable company. You can distinguish such opinions from genuine ones by their content and presentation. They are filled with template and simplistic phrases, as well as expressive statements.
Manipulations involving extortion of additional investments to withdraw capital are undeniable facts of fraud. Real exchanges do not require clients to make payments for fees such as insurance, taxes, transfer commissions, opening transit accounts, etc. This is how scammers operate to profit by tricking traders into making further deposits.
If the exchange refuses to withdraw money, it is important not to fall for the tricks of fraudsters. This can lead to even greater financial losses. In such cases, it is better to consult experts. They will assist in withdrawing capital considering the circumstances.
The first thing to do is to contact the company's representatives and find out the reason for the block. If they ignore the sent requests and do not provide clear instructions for resolving the issue — they are scammers. Blocking accounts is one way to prevent clients from accessing their assets and to deny further service.
Consulting with specialized professionals will be the optimal solution in this situation. They will help determine the source of the exchange account closure and suggest ways to restore access to the personal account.
Various factors can lead to the inactivity of the exchange portal. These can include DDoS attacks, technical failures in server operation, or the company's own decision to cease operations. There may also be blocking of the platform according to the client's jurisdiction laws or violations of platform rules by the user themselves.
In fraudulent companies, a non-functioning website is one of the manipulations used to limit services to existing clients. When faced with such a situation, it is advisable to utilize the services of experts . They will help establish the true cause of the problem and provide useful recommendations for further actions.
Refusal to withdraw money is a common occurrence among illegal service providers. To initiate a refund, you should gather all available information (screenshots, wallet addresses, transaction IDs) and submit a request for a chargeback.
Disputing cryptocurrency transfers is a rather specific procedure that requires a competent approach. That is why it is best to entrust its initiation to qualified specialists. They will help recover assets in accordance with established timelines and regulations.