| Website Address | https://valr.com |
| help@valr.com | |
| Founded Date | Operating since 2018 |
| Head Office | South Africa |
| Support Phone | not specified |
VALR is one of the leading cryptocurrency exchanges in Africa by trading volume. The company describes its platform as “the best place to trade.” It is stated that the platform serves over 1.3 million users and more than 1,300 corporate clients. Farzam Ehsani is the co-founder and CEO of VALR.
According to the information on the website, the exchange was founded in 2018. The company offers a wide range of services, including spot and futures trading, staking, lending, the VALR Pay payment service, as well as an advanced API for business and algorithmic trading.
The company’s headquarters are located in Johannesburg, with the registration number VALR Pty Ltd (2018/211274/07). The digital asset exchange is regulated by the FSCA in South Africa, has received preliminary approval from VARA in Dubai, and is recognized in several European countries.
According to the website, the company has raised $55 million in investments from major players such as Pantera Capital, Coinbase Ventures, and F-Prime. The organization emphasizes “advanced trading combined with a commitment to financial inclusivity.”
For support, an email address is provided, and contact is also available through social media.

The company offers the following assets for trading: BTC, ETH, SOL, XRP, AAVE, USDC, ZAR, SHIBA-INU, LTC, DOGE, TRX, USDT, ADA, APTOS, and more. A complete list can be viewed on the website.
Regarding cryptocurrency trading paired with fiat currencies, the website also provides this option for spot trading.
The platform offers the following services to users:
spot, margin, and futures trading;
over-the-counter (OTC) operations;
innovative platform;
access to cryptocurrencies;
mobile applications;
professional-level trading;
buying and selling of assets;
currency management;
wallet creation and fund storage;
API trading;
competitions;
referral program;
auto trading;
deposits and lending;
partnership program.
Fees:
Market buying and selling — 1.6%
Liquidation fee — 0.5%
Taker fee — 0.020% to 0.070%
Maker fee — 0.000% to 0.030%

Registration on valr.com does not require any secret codes. Users can sign up via a referral link or enter a code if available, along with their personal and contact information. A KYC verification will be required within the personal account.
Regarding transactions, the exchange provides the following methods:
cryptocurrency;
bank transfers;
payment cards;
electronic payment systems.
Withdrawal times are not specified, and there are no withdrawal limits. However, deposits may incur fees of up to 3.9%.
The digital currency exchange provides a wide range of trading services on its platform. The company primarily focuses on serving residents of South Africa but also accommodates clients worldwide. It holds a license from a government regulator. The actual performance of the service can be assessed through VALR reviews from clients on independent sources.
Checking a company's activities is accessible to everyone through specialized online resources. When evaluating an exchange, it is important to pay attention to the presence of legal status, the length of operation, and transparent earning conditions. It is crucial that the stated information is genuine and not fake. Fraudsters use fake data and documents to imitate the work of legitimate service providers.
To make the right choice, it is better to consult specialists. They will conduct a verification of the cryptocurrency exchange and determine what it really is — a reliable partner or a fraudulent project.
Thanks to comments about the company's services, potential clients receive information about the possibility of real earnings under the proposed conditions. These are written by both experienced traders who have conducted a preliminary assessment of the project and actual clients.
It is important to consider that unscrupulous exchanges may pay for positive reviews. In them, supposedly satisfied users share their achievements and encourage cooperation with a reliable company. You can distinguish such opinions from genuine ones by their content and presentation. They are filled with template and simplistic phrases, as well as expressive statements.
Manipulations involving extortion of additional investments to withdraw capital are undeniable facts of fraud. Real exchanges do not require clients to make payments for fees such as insurance, taxes, transfer commissions, opening transit accounts, etc. This is how scammers operate to profit by tricking traders into making further deposits.
If the exchange refuses to withdraw money, it is important not to fall for the tricks of fraudsters. This can lead to even greater financial losses. In such cases, it is better to consult experts. They will assist in withdrawing capital considering the circumstances.
The first thing to do is to contact the company's representatives and find out the reason for the block. If they ignore the sent requests and do not provide clear instructions for resolving the issue — they are scammers. Blocking accounts is one way to prevent clients from accessing their assets and to deny further service.
Consulting with specialized professionals will be the optimal solution in this situation. They will help determine the source of the exchange account closure and suggest ways to restore access to the personal account.
Various factors can lead to the inactivity of the exchange portal. These can include DDoS attacks, technical failures in server operation, or the company's own decision to cease operations. There may also be blocking of the platform according to the client's jurisdiction laws or violations of platform rules by the user themselves.
In fraudulent companies, a non-functioning website is one of the manipulations used to limit services to existing clients. When faced with such a situation, it is advisable to utilize the services of experts . They will help establish the true cause of the problem and provide useful recommendations for further actions.
Refusal to withdraw money is a common occurrence among illegal service providers. To initiate a refund, you should gather all available information (screenshots, wallet addresses, transaction IDs) and submit a request for a chargeback.
Disputing cryptocurrency transfers is a rather specific procedure that requires a competent approach. That is why it is best to entrust its initiation to qualified specialists. They will help recover assets in accordance with established timelines and regulations.