| Website Address | https://bitstamp.net |
| support@bitstamp.net | |
| Founded Date | Operating since 2011 |
| Head Office | 5 New Street Square, EC4A 3TW London, United Kingdom |
| Support Phone | +44 20 3868 9628 |
The cryptocurrency exchange Bitstamp is a well-established platform that has been officially operating since 2011. Bitstamp has offices in the following countries: United Kingdom (head office), Luxembourg, and the United States.
Bitstamp is officially registered with the UK Companies House under registration number 08157033. The company holds a license to operate in the virtual currency sector issued by the New York State Department of Financial Services. Additionally, the exchange is regulated by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (CSSF). License numbers and key internal documents can be found in the “Legal & Privacy” section of the site.
To contact Bitstamp representatives, users can use four different email addresses depending on the nature of their inquiry, three phone numbers (Luxembourg, UK, and US), as well as links to Telegram and various social media channels.

This cryptocurrency exchange offers trading for over 80 different tokens, including Bitcoin, Ethereum, Ripple, Solana, Cardano, Dogecoin, Litecoin, and more. In addition, fiat currencies such as USD, EUR, GBP, as well as stablecoins Tether (USDT) and USD Coin (USDC), are available for trading.
Currently, the exchange supports only spot trading and three types of orders: market, limit, and stop-loss. Traders are provided with real-time prices, charts, and access to educational materials.
The fee for funding an account with fiat currencies is 0.05–0.09% (for card payments, it is 5%). No fee is charged for cryptocurrency deposits. Withdrawal fees range from 0.1% to 5%, depending on the chosen payment method. Information about trading fees is not publicly disclosed.

To be able to trade on this exchange, a client must first register by providing their full name, email address, and country of residence. After registration, the exchange will send an ID and password for the personal account via email.
To deposit and withdraw funds, registration alone is not enough; verification and submission of personal information are also required. The client will need to upload documents proving their identity and residential address, as well as verify their mobile phone number.
Unlike many other cryptocurrency exchanges, this platform allows the use of fiat currencies for deposits and withdrawals. Accepted methods include Visa, MasterCard, and Maestro cards, as well as ApplePay, GooglePay, bank transfers, and PayPal. Of course, cryptocurrency wallets can also be used for deposits and withdrawals.
The minimum deposit is $1, while the minimum withdrawal is not specified. Withdrawal processing time is up to 3–5 business days.
According to the exchange, it has several advantages that set it apart from competitors. The main claimed benefits of Bitstamp are:
High trading volumes, ensuring that cryptocurrency can always be bought or sold quickly on the platform;
Official presence in multiple European countries and the USA, with proper licensing;
A wide range of tradable assets, with support for fiat currencies and stablecoins;
Opportunities for clients to earn passive income through staking, with returns ranging from 1.6% to 4.5% depending on the cryptocurrency;
The ability to use fiat funds for both deposits and withdrawals.
User reviews of Bitstamp provide the best insight into how accurately these claimed advantages reflect the platform’s real performance.
Checking a company's activities is accessible to everyone through specialized online resources. When evaluating an exchange, it is important to pay attention to the presence of legal status, the length of operation, and transparent earning conditions. It is crucial that the stated information is genuine and not fake. Fraudsters use fake data and documents to imitate the work of legitimate service providers.
To make the right choice, it is better to consult specialists. They will conduct a verification of the cryptocurrency exchange and determine what it really is — a reliable partner or a fraudulent project.
Thanks to comments about the company's services, potential clients receive information about the possibility of real earnings under the proposed conditions. These are written by both experienced traders who have conducted a preliminary assessment of the project and actual clients.
It is important to consider that unscrupulous exchanges may pay for positive reviews. In them, supposedly satisfied users share their achievements and encourage cooperation with a reliable company. You can distinguish such opinions from genuine ones by their content and presentation. They are filled with template and simplistic phrases, as well as expressive statements.
Manipulations involving extortion of additional investments to withdraw capital are undeniable facts of fraud. Real exchanges do not require clients to make payments for fees such as insurance, taxes, transfer commissions, opening transit accounts, etc. This is how scammers operate to profit by tricking traders into making further deposits.
If the exchange refuses to withdraw money, it is important not to fall for the tricks of fraudsters. This can lead to even greater financial losses. In such cases, it is better to consult experts. They will assist in withdrawing capital considering the circumstances.
The first thing to do is to contact the company's representatives and find out the reason for the block. If they ignore the sent requests and do not provide clear instructions for resolving the issue — they are scammers. Blocking accounts is one way to prevent clients from accessing their assets and to deny further service.
Consulting with specialized professionals will be the optimal solution in this situation. They will help determine the source of the exchange account closure and suggest ways to restore access to the personal account.
Various factors can lead to the inactivity of the exchange portal. These can include DDoS attacks, technical failures in server operation, or the company's own decision to cease operations. There may also be blocking of the platform according to the client's jurisdiction laws or violations of platform rules by the user themselves.
In fraudulent companies, a non-functioning website is one of the manipulations used to limit services to existing clients. When faced with such a situation, it is advisable to utilize the services of experts . They will help establish the true cause of the problem and provide useful recommendations for further actions.
Refusal to withdraw money is a common occurrence among illegal service providers. To initiate a refund, you should gather all available information (screenshots, wallet addresses, transaction IDs) and submit a request for a chargeback.
Disputing cryptocurrency transfers is a rather specific procedure that requires a competent approach. That is why it is best to entrust its initiation to qualified specialists. They will help recover assets in accordance with established timelines and regulations.