| Website Address | https://gate.com |
| support@gate.com | |
| Founded Date | Operating since 2013 |
| Head Office | not specified |
| Support Phone | not specified |
Gate Exchange describes itself as a "guide in the world of cryptocurrencies" and promises to provide clients with the ability to buy, trade, and store over 1,700 digital assets.
The official website, gate.io, is available in multiple languages. The homepage of the Russian-language version is presented for users. Prospective clients of this cryptocurrency exchange are advised to review user feedback about Gate, as well as the “User Agreement” and “Privacy Policy” before starting to use the platform.
To contact the exchange’s representatives, users can use the email support@mail.gate.io. Additionally, communication is possible via Telegram and social media links.
One of the main advantages claimed by Gate Exchange is the enormous number of cryptocurrencies available for trading. As mentioned above, clients have access to over 1,700 digital assets. All cryptocurrencies are traded in pairs with USDT, USDC, BTC, and ETH.
It is worth noting that Gate has its own token, GT, which is also traded in pairs with one of the assets listed above.
Gate Exchange supports both spot trading and futures trading. Trading some tokens is allowed with leverage of 1:3 or 1:5.
Fiat currency trading is not directly available on the platform, but fiat can be used to purchase tokens. The exchange supports buying cryptocurrency via P2P. Payment methods include Visa and MasterCard, as well as bank transfers.
Trading fees are directly influenced by the trader’s level, which is determined by their trading volume. For example:
To reach VIP 1, a trading volume of $60,000 is required.
VIP 2 requires a trading volume of $120,000.
The highest level, VIP 16, requires a trading volume exceeding $3,000,000,000.
At VIP 16, maker and taker fees are 0% and 0.02%, respectively. At VIP 1, the fees are 0.18% (maker) and 0.19% (taker); at VIP 2, 0.17% and 0.18%, and so on.
Detailed information about all trading fees can be found in the “Fees” section of gate.io. This section also includes fees for futures trading and deposit/withdrawal fees, which are also influenced by the client’s trading volume.
The “Privacy Policy” states that the exchange requires clients to provide identification and service information. Identification information includes the client’s name, residential address, mailing address, and other certificates along with the corresponding numbers issued by a country or government to verify identity. Service information includes phone number, fax number, valid email address, mailing address, as well as information related to debit cards and/or accounts in other financial institutions.
For account deposits and withdrawals, not only cryptocurrencies are used, but also other payment methods, including credit and debit cards, as well as over-the-counter bank transfers. No information is provided regarding the processing times for funds.
The stated advantages of this cryptocurrency exchange include:
A wide range of tradable assets, supporting both spot trading and futures, with leverage available;
Low trading fees, which can be further reduced by increasing trading volume;
The ability to purchase cryptocurrency with fiat;
A copy-trading service, allowing beginners to replicate the trades of successful traders;
Trading bots that can be used to automate trading;
Various options for earning passive income, including high-yield staking.
By reviewing Gate’s user feedback, one can assess how well these claimed advantages align with the exchange’s actual performance.
Checking a company's activities is accessible to everyone through specialized online resources. When evaluating an exchange, it is important to pay attention to the presence of legal status, the length of operation, and transparent earning conditions. It is crucial that the stated information is genuine and not fake. Fraudsters use fake data and documents to imitate the work of legitimate service providers.
To make the right choice, it is better to consult specialists. They will conduct a verification of the cryptocurrency exchange and determine what it really is — a reliable partner or a fraudulent project.
Thanks to comments about the company's services, potential clients receive information about the possibility of real earnings under the proposed conditions. These are written by both experienced traders who have conducted a preliminary assessment of the project and actual clients.
It is important to consider that unscrupulous exchanges may pay for positive reviews. In them, supposedly satisfied users share their achievements and encourage cooperation with a reliable company. You can distinguish such opinions from genuine ones by their content and presentation. They are filled with template and simplistic phrases, as well as expressive statements.
Manipulations involving extortion of additional investments to withdraw capital are undeniable facts of fraud. Real exchanges do not require clients to make payments for fees such as insurance, taxes, transfer commissions, opening transit accounts, etc. This is how scammers operate to profit by tricking traders into making further deposits.
If the exchange refuses to withdraw money, it is important not to fall for the tricks of fraudsters. This can lead to even greater financial losses. In such cases, it is better to consult experts. They will assist in withdrawing capital considering the circumstances.
The first thing to do is to contact the company's representatives and find out the reason for the block. If they ignore the sent requests and do not provide clear instructions for resolving the issue — they are scammers. Blocking accounts is one way to prevent clients from accessing their assets and to deny further service.
Consulting with specialized professionals will be the optimal solution in this situation. They will help determine the source of the exchange account closure and suggest ways to restore access to the personal account.
Various factors can lead to the inactivity of the exchange portal. These can include DDoS attacks, technical failures in server operation, or the company's own decision to cease operations. There may also be blocking of the platform according to the client's jurisdiction laws or violations of platform rules by the user themselves.
In fraudulent companies, a non-functioning website is one of the manipulations used to limit services to existing clients. When faced with such a situation, it is advisable to utilize the services of experts . They will help establish the true cause of the problem and provide useful recommendations for further actions.
Refusal to withdraw money is a common occurrence among illegal service providers. To initiate a refund, you should gather all available information (screenshots, wallet addresses, transaction IDs) and submit a request for a chargeback.
Disputing cryptocurrency transfers is a rather specific procedure that requires a competent approach. That is why it is best to entrust its initiation to qualified specialists. They will help recover assets in accordance with established timelines and regulations.
