The digital broker ACY Securities is an international CFD trading provider founded in 2013. The company offers access to a wide range of financial instruments and operates through multiple legal entities across different jurisdictions. Its listed address includes Suite 305, Griffith Corporate Centre, Beachmont, Kingstown.
Broker ACY Capital LLC provides services via acy.com and acy.cloud, with support available through online chat, email, and the phone number 1300 729 171. The company highlights access to global markets, advanced trading platforms, and infrastructure designed for both retail and professional traders.
acy.cloud is a web-based client portal by ACY Securities broker used for managing trading accounts and financial operations. It serves as a centralized dashboard where users can complete verification, deposit and withdraw funds, and track activity in real time.
To begin trading, users must create an ACY Securities personal account through the official website acy.com.
Registration process:
Visit acy.com and complete the registration form.
Provide email, personal information, and trading preferences.
Confirm the account via email.
Access the ACY Capital LLC personal account to open a trading account.
Identity Verification (KYC):
proof of identity (passport or ID);
proof of address;
additional compliance checks depending on jurisdiction.
Verification typically takes from several hours to a few days.
Account Security Measures:
broker ACY Securities uses encrypted connections and internal security systems to protect client data.
Broker ACY Capital LLC offers access to a broad range of CFD instruments, totaling up to 2200+ assets.
Markets offered:
Forex (60+ currency pairs);
cryptocurrencies;
stock CFDs (up to 1600+);
indices;
commodities and metals;
ETFs.
ACY Securities trading platforms:
MetaTrader 4 (desktop, web, mobile);
MetaTrader 5;
WebTrader;
proprietary platforms (ACY Trading / LogixTrader).
Platform functionality & tools:
advanced charting tools and indicators;
automated trading via Expert Advisors and Capitalise.ai;
copy trading features;
economic calendar and analytics;
API-based algorithmic trading.
Platform reliability & performance:
execution speed around 30 milliseconds;
uptime approximately 99.99%;
infrastructure based on Equinix NY4 and LD4 data centers.
Some clients of the broker ACY Securities report slippage and execution differences during volatile market conditions, as well as variations in trading conditions across jurisdictions.
Broker ACY Capital LLCprovides several account types tailored to different trading profiles.
Account categories:
Standard;
ProZero (ECN);
Bespoke (VIP);
Demo;
Islamic.
Minimum deposit requirements start from approximately $5, although practical funding thresholds are often higher.
Leverage conditions:
ASIC-regulated accounts: up to 1:30;
offshore entities: from 1:500 up to 1:5000.
ACY Securities fees and commissions:
Standard accounts: no commission, spreads included;
ProZero: spreads from 0.0 pips with commission;
swap charges apply.
Potential considerations:
bonus programs may impose withdrawal restrictions;
trading conditions differ depending on jurisdiction.
Broker ACY Capital LLC is suitable for beginners (Standard accounts), active traders (ProZero), and high-volume professionals (Bespoke accounts).
Broker ACY Securities supports multiple payment methods.
Available options:
bank cards;
bank transfers;
electronic wallets;
cryptocurrencies.
Deposit and withdrawal procedures:
minimum deposit typically from $50;
deposits are often processed instantly;
withdrawals take approximately 1–5 business days;
more information can be obtained by phone 1300 729 171.
User experience with withdrawing money from ACY Securities appears mixed.
Withdrawal reliability:
positive: fast deposits and stable platform performance;
negative: withdrawal delays, verification issues, and restrictions related to bonus terms.
Safety of client funds:
client funds are reportedly held in segregated accounts with institutions such as Commonwealth Bank and HSBC;
broker ACY Capital LLC may offer additional protections such as negative balance protection and professional indemnity insurance, although the extent of coverage depends on the specific regulatory entity.
Broker ACY Securities operates through a multi-entity structure.
Company registration and ownership:
ACY Securities Pty Ltd (Australia);
ACY Capital LLC (St. Vincent and the Grenadines);
ACY Securities SA Pty Ltd (South Africa).
The broker ACY Securities is privately held, and ownership transparency is limited.
domain created: September 23, 1998;
last updated: September 28, 2024;
IP location: San Francisco, California (Cloudflare Inc.);
WHOIS organization: Domains By Proxy, LLC.
trust score: 91 (very likely safe);
high traffic ranking;
valid SSL certificate;
long-established domain.
Negative signals include:
presence of cryptocurrency-related services;
classification as potentially high-risk financial service;
hosting on shared infrastructure for sensitive services.
ACY Capital LLC regulatory and legal status:
ASIC (Australia) — AFSL № 403863;
FSCA (South Africa) — FSP № 51008;
VFSC (Vanuatu) — № 012868.
Registration note:
ACY Capital LLC (SVG) — company number 2610 LLC 2022.
The structure combines Tier-1 regulation with offshore entities, meaning client protection depends on the jurisdiction where the account is opened.
Public ACY Securities reviews indicate generally positive sentiment with some concerns.
Customer satisfaction:
Trustpilot rating: approximately 4.6;
around 696 reviews.
Recurring complaints:
withdrawal delays;
disputes regarding profits;
aggressive sales practices;
bonus-related restrictions;
slippage issues.
Positive aspects noted by ACY Capital LLC users:
wide range of instruments;
competitive spreads;
fast trading platforms;
presence of ASIC regulation.
Analysis of Feedback Trends:
positive: trading conditions, technology, asset selection;
negative: offshore operations, withdrawal concerns, and differences in conditions between entities.
Broker ACY Securities demonstrates a mixed risk profile.
Strengths include:
presence of Tier-1 regulation (ASIC);
fast execution speeds (~30 ms);
extensive range of trading instruments;
use of segregated client accounts.
Potential concerns:
reliance on offshore entities with lower investor protection;
recurring complaints related to withdrawals;
aggressive marketing practices;
bonus-related limitations.
Overall, broker ACY Capital LLC can be classified as a medium-risk provider, where the level of safety largely depends on the regulatory entity under which the trading account is registered.
The overwhelming majority of brokers are scammers. Traders can identify illegitimate ones by using free online resources. It is essential to verify the company's registration, the licensing of its services, and its operational history. It is also important to assess the completeness and authenticity of contact information and the transparency of trading conditions.
You can consult specialists who can help evaluate the broker and identify signs of fraud, and if necessary, assist in opening an account with a reliable service provider. A knowledgeable and comprehensive approach will help avoid negative trading experiences.
First and foremost, pay attention to the content of the comments. Excessively emotional opinions without specifics may indicate paid content. Additionally, a broker's positive reputation may be indicated by mass activity on a single online portal or forum. Another sign of fake reviews is their formulaic nature. Such comments are filled with general phrases and advertising slogans. Fraudulent projects use paid content to confuse traders and lure them into cooperation.
It is important not to fall for the tricks of company representatives. This can lead to additional financial losses. With legitimate brokers, withdrawing funds is a free service that is not subject to any fees such as insurance, taxes, commissions, etc.
If you need assistance in withdrawing capital, it is advisable to consult specialists. Timely consultation with experts can help achieve positive results and withdraw funds from the brokerage account.
In the case of scam brokers, account blocking may be related to a simple refusal to withdraw funds. Clients are accused of violating agreements, money laundering, technical work on the platform, etc. Such manipulations are aimed at depriving traders of the ability to withdraw capital.
When a brokerage account or personal account is blocked, it is better to use the services of professionals . Depending on the reason for the blockage, experts can find the optimal solution to the problem.
The reasons for the inactivity of a brokerage company's presentation portal can vary widely. Blocking due to numerous complaints, cessation of project activities, inclusion in the blacklist of trading platforms — all of this can lead to access issues to the broker's site. Additionally, unstable internet connection and browser restrictions can cause improper functioning of the resource.
If the official broker's website does not open, seek help from experts. They will advise on any questions and provide recommendations for further actions.
First and foremost, it is important to ensure that there are no assets in the account and no debts to the broker. If there are instruments in the investment portfolio, they should be sold, and you should wait for the settlements to be completed. After that, you can submit a request for the withdrawal of funds and the closure of the brokerage account.
If the broker refuses to fulfill requests, it is better to consult experts. They can assist in closing the brokerage account and recovering funds through chargebacks . When preparing to dispute transactions, it is necessary to gather all available evidence of cooperation with the project. This will help increase the chances of successfully initiating refunds.
