Mexem

About broker Mexem

Website Address
https://mexem.com
Support Phone
+357 22 000979
Founded Date
Operating since 2018
Head Office
11 Anthropinon Dikaiomaton, 3110 Limassol, Cyprus

The multi-asset broker Mexem is a Cyprus-based investment firm offering access to global financial markets. Founded in 2018, the company operates as an introducing brokerage for Interactive Brokers, while MEXEM Ltd itself is authorised and supervised by the Cyprus Securities and Exchange Commission (CySEC).

The service provides access to stocks, ETFs, options, futures, mutual funds, bonds, metals, warrants, and foreign exchange through proprietary terminal and IBKR infrastructure.

Collected company information

ItemInformation
Official Websitemexem.com
Client Areaaccounts.mexem.com
Founded2018
Legal EntityMEXEM Ltd
Company Registration NumberHE351726
JurisdictionCyprus
RegulatorCyprus Securities and Exchange Commission (CySEC)
Licence325/17
Licence Date15 May 2017
Registered Address11 Anthropinon Dikaiomaton, 3110 Limassol, Cyprus
Business ModelIntroducing brokerage for Interactive Brokers
Main MarketsStocks, ETFs, options, futures, funds, bonds, metals, warrants, FX
PlatformsClient Portal, Desktop / Mobile TWS, MEXEM Lite, Watch TWS, APIs
ContactEmail, telephone +357 22 000979, WhatsApp, contact form

Mexem

Mexem Registration and Corporate Structure

The trading provider operates under Cyprus jurisdiction.

Verified corporate entries:

  • Entity: MEXEM Ltd

  • Registration No.: HE351726

  • Office: 11 Anthropinon Dikaiomaton, Limassol, Cyprus

  • Supervisor: CySEC (CIF Licence 325/17)

The company acts as an independent introducing entity for Interactive Brokers, separating its client-support functions from the underlying clearing and custody infrastructure handled by IBKR.

Mexem Regulation and Investor Protection

The Mexem broker holds CySEC licence 325/17, which permits order reception, transmission, portfolio management, and investment advice.

Retail accounts qualify for Cyprus Investor Compensation Fund (ICF) coverage.

Simultaneously, execution protocols route through clearing units such as Interactive Brokers Ireland, where statutory coverage under the Irish Investor Compensation Scheme caps insolvency claims at 90% up to €20,000 per client. Normal trading losses are excluded from coverage.

Mexem Markets and Trading Instruments

The Mexem broker provides extensive multi-asset connectivity through IBKR’s network:

  • cash equities and ETFs across 150+ global exchanges;

  • index and stock options;

  • futures and options on futures;

  • mutual funds, corporate, and sovereign bonds;

  • spot/derivative precious metals, FX, and warrants.

Transaction expenses include exchange fees, clearing markups, currency conversions, and overnight margin rates depending on the traded asset.

Registration on Website mexem.com 

Opening a Mexem personal account involves standard online identity verification and compliance checks.

Available account tiers:

  • Individual: Designed for private investors;

  • Corporate: Built for legal entities and business capital;

  • Junior: Custodial structures for minor dependents.

No minimum deposit is required for profile activation.

The Mexem personal account workspace enables users to:

  • manage banking details and wire transfers;

  • configure multi-currency cash holdings;

  • run paper-trading simulations mirroring live conditions;

  • track execution reporting and account statements.

Trading Platforms Offered by Mexem

The Mexem broker offers several execution front-ends powered by Trader Workstation (TWS) technology:

  • Client Portal (web dashboard);

  • Desktop TWS (advanced terminal with professional order routing);

  • Mobile TWS & MEXEM Lite (iOS/Android apps);

  • Watch TWS & APIs (wearable software and automated API integration).

Independent benchmarks highlight the setup for its advanced charting, screening tools, and smart order routing.

Mexem Fees and Commissions

The Mexem broker applies asset-specific commission schedules:

Market / CurrencyRateMinimum
US Stocks$0.005 / share$1.00
EUR Stocks0.06%€1.00
GBP Stocks0.08%£2.50
CHF Stocks0.10%CHF 7.50
PLN Stocks0.10%PLN 20

Mexem

US equity fees cap at 2% of trade value. Currency conversion carries a 0.05% fee ($5/€5 min).

BrokerChooser rates stock/ETF commissions as low, but flags options (~$20 per 10-contract US index trade) and margin rates as expensive.

Secondary charges:

  • Inactivity Fee: €0;

  • First Monthly Payout: Free;

  • EUR SEPA: €1 for subsequent payouts;

  • EUR Wire: €8 per additional payout;

  • USD: $10 charged on subsequent payouts.

Deposits and Withdrawing Money from Mexem

The Mexem broker processes payments strictly via verified bank accounts. Payment cards and e-wallets are not accepted.

Funding routes:

  • Bank Wires;

  • ACH / EFT transfers;

  • Portfolio transfers from other brokerages.

Processing times range from immediate processing to 4 business days, with ACH transfers subject to a 4-day hold.

When withdrawing money from Mexem, payout requests are submitted in the Client Portal. Funds route strictly to verified bank accounts in the client's name following standard trade settlement (T+2 for stocks).

Mexem Customer Support and Contacts

Multilingual support desks operate Monday–Thursday (08:00–20:00 GMT+2) and Friday (08:00–17:30 GMT+2):

CountryTelephoneEmail
Cyprus+357 22 000979[email protected]
Belgium+32 28082696[email protected]
Netherlands+31 203230363[email protected]
Spain+34 919492924[email protected]
France+33 483584390[email protected]
Italy+39 05231791013[email protected]

Alternative channels include WhatsApp and CySEC-listed contact +357 25 030 447.

Domain and Infrastructure Analysis of Mexem

DomainTools Metrics:

  • Registered: 1998-07-28

  • Updated: 2026-06-29

  • Registrant: Domains By Proxy, LLC

The domain date reflects a secondary domain acquisition. Statutory records confirm the Mexem brokerage launched in 2018 under CySEC licence 325/17 (granted May 2017).

Mexem Reviews and External Reputation

The project’s Trustpilot profile holds a 4.5/5 rating across ~688 Mexem reviews, praising execution range, low stock fees, and multilingual support.

BrokerChooser awards the provider an overall score of 4.6, praising low equity costs, global market reach, and TWS software, while noting higher options costs and the lack of card deposits.

Mexem Broker Risk Assessment

CriterionAssessment
Company RegistrationVerified (HE351726, Cyprus)
RegulationCySEC (Licence 325/17)
Product RangeBroad (150+ venues via IBKR)
Stock / ETF CostsLow
Options / Margin CostsHigh
Deposit OptionsBank wires only
Overall RiskLow to Moderate

Final Assessment of Mexem

The Mexem broker operates with clear legal transparency under CySEC licence 325/17.

By leveraging its introducing partnership with IBKR, the firm provides access to global securities, advanced TWS software, and competitive equity commissions with no deposit minimums.

Main trade-offs include higher options/margin fees, currency conversion markups, and bank-only funding channels.

Key points:

  • Founded in 2018; CySEC regulated (Licence 325/17);

  • IBKR introducing brokerage model across 150+ exchanges;

  • Stocks, ETFs, options, futures, bonds, funds, metals, FX;

  • No minimum deposit; individual and corporate accounts;

  • US stocks from $0.005/share ($1 min); EUR stocks from 0.06% (€1 min);

  • 1 free monthly withdrawal; bank transfers only;

  • High external ratings (4.5/5 Trustpilot, 4.6 BrokerChooser).

Mexem characterization:

  • Risk level: Low to Moderate

  • Suitable for: Active investors seeking global market access, advanced TWS tools, and low stock/ETF commissions.

  • Not suitable for: Traders relying on card deposits, flat cross-asset pricing, or low-cost options/margin trading.

Overall, evidence supports classifying the brand as a legitimate, regulated European brokerage partner.

Frequently Asked Questions

The overwhelming majority of brokers are scammers. Traders can identify illegitimate ones by using free online resources. It is essential to verify the company's registration, the licensing of its services, and its operational history. It is also important to assess the completeness and authenticity of contact information and the transparency of trading conditions.

You can consult specialists who can help evaluate the broker and identify signs of fraud, and if necessary, assist in opening an account with a reliable service provider. A knowledgeable and comprehensive approach will help avoid negative trading experiences.

First and foremost, pay attention to the content of the comments. Excessively emotional opinions without specifics may indicate paid content. Additionally, a broker's positive reputation may be indicated by mass activity on a single online portal or forum. Another sign of fake reviews is their formulaic nature. Such comments are filled with general phrases and advertising slogans. Fraudulent projects use paid content to confuse traders and lure them into cooperation.

It is important not to fall for the tricks of company representatives. This can lead to additional financial losses. With legitimate brokers, withdrawing funds is a free service that is not subject to any fees such as insurance, taxes, commissions, etc.

If you need assistance in withdrawing capital, it is advisable to consult specialists. Timely consultation with experts can help achieve positive results and withdraw funds from the brokerage account.

In the case of scam brokers, account blocking may be related to a simple refusal to withdraw funds. Clients are accused of violating agreements, money laundering, technical work on the platform, etc. Such manipulations are aimed at depriving traders of the ability to withdraw capital.

When a brokerage account or personal account is blocked, it is better to use the services of professionals . Depending on the reason for the blockage, experts can find the optimal solution to the problem.

The reasons for the inactivity of a brokerage company's presentation portal can vary widely. Blocking due to numerous complaints, cessation of project activities, inclusion in the blacklist of trading platforms — all of this can lead to access issues to the broker's site. Additionally, unstable internet connection and browser restrictions can cause improper functioning of the resource.

If the official broker's website does not open, seek help from experts. They will advise on any questions and provide recommendations for further actions.

First and foremost, it is important to ensure that there are no assets in the account and no debts to the broker. If there are instruments in the investment portfolio, they should be sold, and you should wait for the settlements to be completed. After that, you can submit a request for the withdrawal of funds and the closure of the brokerage account.

If the broker refuses to fulfill requests, it is better to consult experts. They can assist in closing the brokerage account and recovering funds through chargebacks . When preparing to dispute transactions, it is necessary to gather all available evidence of cooperation with the project. This will help increase the chances of successfully initiating refunds.

Reviews about Mexem

Their support resolved my SEPA deposit delay, but it required three follow-up calls to this broker.
3
Safe broker since it uses Interactive Brokers infrastructure, but TWS interface is way too complex for a beginner!
4
Keep in mind that mexem charges a $10 fee on wire transfers after your first payout.
3
verification took two weeks because they rejected my utility bill twice
2