HeyTrade

About broker HeyTrade

Website Address
https://heytrade.com
Support Phone
+34 919 49 73 59
Founded Date
Operating since 2021
Head Office
Calle Serrano 88, Madrid, Spain

The global broker HeyTrade is a Spanish financial platform that provides access primarily to equities and exchange-traded funds. Unlike CFD-focused intermediaries, the service is built around investing in listed securities through a proprietary digital venue.

According to the official portal, the project launched on October 7, 2021, while its investment services operate through a corporate framework connected to Beka Finance, Sociedad de Valores, S.A. — an institutional firm supervised by Spain's Comisión Nacional del Mercado de Valores (CNMV).

The following official resources are operated by the company:

  • Official website — heytrade.com

  • App for iOS — apps.apple.com/es/app/heytrade-stock-market-trading/id1571146404;

  • App for Android — play.google.com/store/apps/details?id=com.heytrade.wealth.

Collected company information

ItemDetails
BrandHeyTrade
Launch DateOctober 7, 2021
Legal EntityHEYTRADE TECH, S.L.
Tax Identification NumberB-01630342
Registered AddressCalle Serrano 88, 28006 Madrid, Spain
Investment-Services ProviderBeka Finance, Sociedad de Valores, S.A.
Tied AgentBeka Digital S.L.
Primary RegulatorCNMV
CNMV RegistrationBeka Finance, No. 36
Supported MarketsEuropean & US stocks, ETFs
Minimum Deposit€100
Trading EnvironmentHeyTrade web portal and mobile application
Contact ChannelsEmail, telephone, live chat
Telephone+34 919 49 73 59

Corporate documentation identifies HEYTRADE TECH, S.L. under tax identifier B-01630342 with its registered office in Madrid. Published client agreements specify that the business operates in the Madrid Mercantile Registry and functions as an agent of Beka Finance when routing order flows.

HeyTrade

HeyTrade Registration and Legal Structure

The HeyTrade broker does not operate as an independent dealing venue with a standalone CNMV investment-firm authorization. Instead, its financial services are delivered through a structured agency arrangement involving Beka Digital S.L. and Beka Finance.

  • The brand itself is owned by Beka Digital S.L., an entity officially recorded with the regulator as an agent of Beka Finance, Sociedad de Valores, S.A. The underlying institutional firm holds direct supervisory approval under CNMV record number 36.

  • Public registry records confirm that Beka Finance, Sociedad de Valores, S.A. has been registered as a Spanish investment firm since July 19, 1989 (located at C/ Velázquez, 94, 2º Derecha, 28006 Madrid). These filings list FOGAIN as the applicable investor-compensation program.

Understanding this structure is critical when assessing the regulatory standing of the HeyTrade broker. The client-facing software does not directly hold licence No. 36; that authorization belongs strictly to Beka Finance. The application operates as a tied representative, with customer contracts explicitly noting that order reception and transmission are conducted on behalf of the underlying licensed firm.

HeyTrade Regulation and Investor Protection

Supervision over the underlying financial activities falls under the Comisión Nacional del Mercado de Valores (CNMV), Spain's securities authority.

  • Licensing Record: Beka Finance has been maintained in the CNMV public register since 1989 as an authorized Sociedad de Valores (No. 36).

  • Investor Guarantee: Client assets are covered through Beka Finance's membership in FOGAIN, offering statutory compensation protection up to €100,000 per eligible investor.

  • Asset Custody: Cecabank serves as the appointed sub-custodian and depositary for client cash and securities. As a Spanish credit institution, Cecabank participates in the national deposit guarantee scheme, covering eligible cash balances up to €100,000 per user.

  • Data Security: The HeyTrade broker implements PSD2 protocol requirements, stores user data via encrypted AWS infrastructure, and maintains ISO 27001 certification for information security management.

HeyTrade Markets and Available Instruments

The HeyTrade broker concentrates on cash-equity investments rather than high-leverage derivative instruments like foreign exchange or CFDs.

Through the primary portal, investors can trade over 2,000 exchange-traded assets spanning major European, US, and UK markets, alongside thematic equity collections.

Core Asset Coverage:

  • European equities;

  • US shares;

  • UK equities;

  • Exchange-Traded Funds (ETFs);

  • Selected mutual funds.

The software supports standard market and limit order execution, as well as inbound portfolio transfers for existing stock and ETF holdings from external financial providers.

Registration on Website heytrade.com

Opening a HeyTrade personal account is completed digitally through the mobile application onboarding flow.

Applicant eligibility requirements:

  • Minimum age of 18 years;

  • Spanish tax residency;

  • Valid government-issued ID;

  • Active mobile phone number with a Spanish (+34) country code.

The onboarding process incorporates remote identity verification, two-factor authentication (2FA), and digital signing of client agreements. While setup typically takes under ten minutes, account activation remains contingent on mandatory compliance checks.

Once verified, the HeyTrade personal account allows users to link external bank profiles, allocate capital, submit trade instructions, track portfolio performance, and initiate withdrawals. Connected bank accounts (such as BBVA, Revolut, CaixaBank, Santander, ING, or Banco Sabadell) must match the registered account holder's name.

Trading Platform of HeyTrade

The HeyTrade broker utilizes a proprietary digital trading environment across iOS, Android, and web browsers rather than third-party platforms like MetaTrader 4, MetaTrader 5, or cTrader.

System Capabilities:

  • Market and limit order entry;

  • Real-time portfolio analytics and watchlists;

  • Thematic stock collections;

  • Inbound and outbound asset transfers;

  • Open Banking payment integrations;

  • Direct portfolio administration.

The operator explicitly states that it does not engage in payment-for-order-flow (PFOF) practices, ensuring client transactions are routed without conflict of interest regarding execution venues.

HeyTrade Accounts and Fees

The HeyTrade broker structures its pricing model into two tiers: Lite and Pro.

Feature / FeeLite TierPro Tier
Eligibility CriteriaPortfolio under €25,000 and <10 trades/monthPortfolio €25,000+ or 10+ trades/month
European & US Securities0.10% (min. €2)0.05% (min. €2)
Currency Conversion (FX)0.25%0.10%
Custody FeeFreeFree
Account MaintenanceFreeFree
Dividend ProcessingFreeFree
Outbound Transfer Fee€15 + VAT per ISIN€15 + VAT per ISIN

There are no ongoing subscription or inactivity charges. The Pro tier unlocks automatically when total account value exceeds €25,000 or when trading volume meets the ten-transaction monthly threshold. Select US equities and promotional ETFs are also offered without standard commission charges.

HeyTrade

Deposits and Withdrawing Money from HeyTrade

The HeyTrade broker mandates a minimum initial account funding threshold of €100.

Funding Methods:

  1. Open Banking Integration: Instant account linkage with zero processing fees.

  2. SEPA Bank Wire: Free of charge, typically clearing within 24 hours (up to 3 business days over weekends/holidays).

  3. Card Payments (Visa/Mastercard): Incurs a 1.0% transaction fee (minimum deposit €100; capped at €15,000 per 30-day rolling window).

For withdrawals, cleared capital can be transferred back to a verified personal bank IBAN without fee surcharges. Standard withdrawals of money from HeyTrade takes 1 to 2 business days. Inbound portfolio transfers incur no fees from the platform, whereas outbound asset transfers carry a charge of €15 plus VAT per instrument.

HeyTrade Customer Support

Clients can reach customer service through the following verified channels:

  • Email: [email protected]

  • Telephone: +34 919 49 73 59

  • In-App Chat: Accessible via the help center

HeyTrade Reviews and External Reputation

Public HeyTrade reviews are relatively modest in volume compared to global online brokers.

  • Trustpilot Presence: No official, claimed Trustpilot profile for heytrade.com could be independently verified. 

  • App Store Ratings: Application feedback across iOS and Android stores generally points to an intuitive user experience, though these user reviews reflect individual usability rather than institutional solvency.

  • BrokerChooser Database: The venue is currently not indexed in BrokerChooser's review database. This absence is neutral and often indicates editorial selection criteria or geographic scope rather than regulatory non-compliance.

The primary benchmark for evaluating reliability remains the official CNMV registry entries for Beka Finance and its associated agency network.

Domain and Infrastructure Analysis of HeyTrade

DomainTools:

  • Creation Date: 2011-03-21

  • Last Updated: 2026-03-22

  • Server IP Location: Madrid, Spain

  • Registrant Privacy: Domains By Proxy, LLC

The domain creation date (2011) precedes the commercial launch of the investment service (October 2021), reflecting prior domain registration history rather than active brokerage operations.

HeyTrade Broker Risk Assessment

Assessment CategoryRisk EvaluationDetails
Regulatory SupervisionLow RiskOperations backed by Beka Finance (CNMV No. 36)
Corporate TransparencyLow RiskFull disclosure of Spanish tax ID, registry data, and address
Investor ProtectionLow RiskCovered by FOGAIN (€100k) and Cecabank deposit scheme
Fee TransparencyLow RiskClear schedules without hidden custody or maintenance costs
Overall Risk ProfileLow to ModerateDependable regulatory setup tied to an agency framework

Final Assessment of HeyTrade

The HeyTrade broker delivers a transparent, straightforward investment environment tailored for cash-equity investors. By operating as a registered agent of Beka Finance, Sociedad de Valores, S.A., the service enables clients to access European and American financial markets within a fully regulated Spanish framework.

While the brand itself does not hold a standalone investment licence, its institutional backing under CNMV registration No. 36 provides access to statutory investor protections, including FOGAIN asset coverage and Cecabank deposit guarantees.

Key Analytical Findings:

  • Operational launch occurred in October 2021 under HEYTRADE TECH, S.L. and Beka Digital S.L.;

  • Regulatory coverage relies on Beka Finance (CNMV registration No. 36, active since 1989);

  • Primary focus centers on non-leveraged European/US stocks and ETFs;

  • Entry threshold requires a €100 minimum deposit;

  • Tiered commission structures (Lite/Pro) start from 0.05% to 0.10% (€2 minimum);

  • Zero charges for custody, account maintenance, dividend collection, or SEPA withdrawals;

  • Outbound security transfers cost €15 + VAT per instrument;

  • No verified Trustpilot profile or BrokerChooser listing is currently established.

HeyTrade characterization:

  • Risk Level: Low to Moderate

  • Suitable For: Long-term retail investors seeking transparent stock and ETF access under a recognized CNMV-supervised agency framework.

  • Not Suitable For: Active short-term traders requiring foreign exchange, leverage, cryptocurrency derivatives, or MetaTrader compatibility.

Frequently Asked Questions

The overwhelming majority of brokers are scammers. Traders can identify illegitimate ones by using free online resources. It is essential to verify the company's registration, the licensing of its services, and its operational history. It is also important to assess the completeness and authenticity of contact information and the transparency of trading conditions.

You can consult specialists who can help evaluate the broker and identify signs of fraud, and if necessary, assist in opening an account with a reliable service provider. A knowledgeable and comprehensive approach will help avoid negative trading experiences.

First and foremost, pay attention to the content of the comments. Excessively emotional opinions without specifics may indicate paid content. Additionally, a broker's positive reputation may be indicated by mass activity on a single online portal or forum. Another sign of fake reviews is their formulaic nature. Such comments are filled with general phrases and advertising slogans. Fraudulent projects use paid content to confuse traders and lure them into cooperation.

It is important not to fall for the tricks of company representatives. This can lead to additional financial losses. With legitimate brokers, withdrawing funds is a free service that is not subject to any fees such as insurance, taxes, commissions, etc.

If you need assistance in withdrawing capital, it is advisable to consult specialists. Timely consultation with experts can help achieve positive results and withdraw funds from the brokerage account.

In the case of scam brokers, account blocking may be related to a simple refusal to withdraw funds. Clients are accused of violating agreements, money laundering, technical work on the platform, etc. Such manipulations are aimed at depriving traders of the ability to withdraw capital.

When a brokerage account or personal account is blocked, it is better to use the services of professionals . Depending on the reason for the blockage, experts can find the optimal solution to the problem.

The reasons for the inactivity of a brokerage company's presentation portal can vary widely. Blocking due to numerous complaints, cessation of project activities, inclusion in the blacklist of trading platforms — all of this can lead to access issues to the broker's site. Additionally, unstable internet connection and browser restrictions can cause improper functioning of the resource.

If the official broker's website does not open, seek help from experts. They will advise on any questions and provide recommendations for further actions.

First and foremost, it is important to ensure that there are no assets in the account and no debts to the broker. If there are instruments in the investment portfolio, they should be sold, and you should wait for the settlements to be completed. After that, you can submit a request for the withdrawal of funds and the closure of the brokerage account.

If the broker refuses to fulfill requests, it is better to consult experts. They can assist in closing the brokerage account and recovering funds through chargebacks . When preparing to dispute transactions, it is necessary to gather all available evidence of cooperation with the project. This will help increase the chances of successfully initiating refunds.

Reviews about HeyTrade

Honest review. Safety is fine, but support takes ages to confirm simple dividend tax reports!
3
FX fees on US stocks with this broker are way higher than advertised, watch out!
2
Heytrade app biometric login constantly glitches, requiring manual password reset.
3