HeroFX Does the broker's name not withdraw funds?
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HeroFX
HeroFX
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Website Address https://herofx.co
Email support@herofx.co
Founded Date Operating since 2023
Head Office Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
Support Phone not specified

HeroFX is an international forex broker operating under the legal entity Hero FX, Ltd, registered in the offshore jurisdiction of Saint Lucia (registration number 2023-00356, address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet). Services are accessed through the domains: HeroFX.com and HeroFX.club. 

The broker does not hold any license from any international or national financial regulator. This increases risk for clients, as its activities are not subject to external oversight.

HeroFX

HeroFX claims to work with traders worldwide but does not accept clients from OFAC/FATF restricted countries, as well as from the US and Sweden.

Account Registration on support@herofx.co

Registration on the HeroFX website is standard and involves filling out a questionnaire. The user needs to provide basic personal details, including email and phone number. After that, a new account will be created on the site.

Available Markets and Trading Platform of HeroFX

HeroFX provides access to trading over 170 instruments, including: 

  • Currency pairs;

  • Cryptocurrencies;

  • Indices;

  • Stocks;

  • Metals;

  • Energy commodities;

  • Futures.

The broker supports two trading platforms. TradeLocker (integrated with TradingView):

  • Charts and indicators;

  • Trading from charts;

  • Advanced analysis tools;

  • Built-in risk calculations.

MetaTrader 5:

  • Market depth;

  • Automation via Expert Advisors;

  • Flexible orders;

  • News feeds and notifications.

Minimum lot size is 0.01, with the maximum depending on the instrument and platform (50–250 lots). The limit is up to 200 open positions. 

Trading Accounts of the Broker HeroFX

Hero FX offers several account types: 

  • Hero10X Account. Capital increase by 10 times, 100% profit retention, drawdown limit of 10%, supports all strategies.

  • Zero Commission Account. Trading without commission, deposit from $5, spreads from 1 pip, leverage up to 1:500.

  • Raw Spread Account. Tight spreads, commission from $1 per lot, deposit from $5, leverage up to 1:500.

  • Islamic Account. Swap-free, conditions similar to Raw Spread Account.

  • Bonus Account (MT5). 100% deposit bonus up to $25,000, deposits from $10, spreads from 1 pip.

HeroFX

Depositing Funds and Withdrawing Money from HeroFX

HeroFX supports deposits and withdrawals via cryptocurrencies and banking methods. 

Cryptocurrencies: 

  • USDT/USDC — from $5;

  • BTC, ETH — from $15;

  • Solana, Polkadot, Tron;

  • BNB Chain — from $5–10.

Fiat: 

  • Apple Pay, Google Pay, bank cards;

  • Minimum deposit — $30.

The broker officially states that there are no fees, but users periodically report delays and hidden charges. 

Brief Conclusion about Hero FX

HeroFX attracts with a wide range of instruments, support for MT5 and TradeLocker, various account types, and low entry thresholds. However, it is critically important to consider key risks: 

  • The broker is registered in an offshore jurisdiction;

  • No licensing or regulatory oversight;

  • Not listed in official supervisory authorities' registries.

This makes working with HeroFX potentially unsafe.

Frequently Asked Questions

The overwhelming majority of brokers are scammers. Traders can identify illegitimate ones by using free online resources. It is essential to verify the company's registration, the licensing of its services, and its operational history. It is also important to assess the completeness and authenticity of contact information and the transparency of trading conditions.

You can consult specialists who can help evaluate the broker and identify signs of fraud, and if necessary, assist in opening an account with a reliable service provider. A knowledgeable and comprehensive approach will help avoid negative trading experiences.

First and foremost, pay attention to the content of the comments. Excessively emotional opinions without specifics may indicate paid content. Additionally, a broker's positive reputation may be indicated by mass activity on a single online portal or forum. Another sign of fake reviews is their formulaic nature. Such comments are filled with general phrases and advertising slogans. Fraudulent projects use paid content to confuse traders and lure them into cooperation.

It is important not to fall for the tricks of company representatives. This can lead to additional financial losses. With legitimate brokers, withdrawing funds is a free service that is not subject to any fees such as insurance, taxes, commissions, etc.

If you need assistance in withdrawing capital, it is advisable to consult specialists. Timely consultation with experts can help achieve positive results and withdraw funds from the brokerage account.

In the case of scam brokers, account blocking may be related to a simple refusal to withdraw funds. Clients are accused of violating agreements, money laundering, technical work on the platform, etc. Such manipulations are aimed at depriving traders of the ability to withdraw capital.

When a brokerage account or personal account is blocked, it is better to use the services of professionals . Depending on the reason for the blockage, experts can find the optimal solution to the problem.

The reasons for the inactivity of a brokerage company's presentation portal can vary widely. Blocking due to numerous complaints, cessation of project activities, inclusion in the blacklist of trading platforms — all of this can lead to access issues to the broker's site. Additionally, unstable internet connection and browser restrictions can cause improper functioning of the resource.

If the official broker's website does not open, seek help from experts. They will advise on any questions and provide recommendations for further actions.

First and foremost, it is important to ensure that there are no assets in the account and no debts to the broker. If there are instruments in the investment portfolio, they should be sold, and you should wait for the settlements to be completed. After that, you can submit a request for the withdrawal of funds and the closure of the brokerage account.

If the broker refuses to fulfill requests, it is better to consult experts. They can assist in closing the brokerage account and recovering funds through chargebacks . When preparing to dispute transactions, it is necessary to gather all available evidence of cooperation with the project. This will help increase the chances of successfully initiating refunds.

Reviews aboutHeroFX 2

I tested HeroFX on a demo account and noticed that their market simulation is heavily distorted. The stop-loss triggered at a price that exceeded the risk by four times, and the tick log showed spikes of 20 points in 0.1 seconds, which does not happen on real platforms. After contacting support, they admitted that the demo environment uses an artificial channel without real data and suggested replenishing the demo account. Well, that's about it...
1
In short, with such a huge spread and a $20 commission per lot, using their platform is impossible. Because then you'll have to deal with withdrawal issues and possibly even file a chargeback. Do you really want that?
1

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